Shipping policy

Shipping Policy

How long does delivery take?

3-7 business days. 

Note: The delivery time of pre-sale products is subject to the arrival time.

Which countries does projectors.com ship to?

From projectors.com/fr we ship to France

From projectors com/de we ship to Germany

From projectors.com/es we ship to Spain

From projectors.com/it we ship to italy 

From projectors.cvom/uk we ship to United Kingdom

From projectors.com/eu we ship to Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden as well as Norway and Switzerland.

For the full list, please contact customer service.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route, but you can cancel an order within 30 minutes and reorder with the correct details.
Notes:
  • If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.
  • If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. projectors.com will not replace the order or issue a refund.


What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@projectors.com